unnma.

Terms of Service

Last updated: May 17, 2026

These Terms of Service ("Terms") form a contract between you and Unnma LLC, a Florida limited liability company ("Unnma," "we," "us," or "our"), and govern your access to and use of the COP Gateway service together with any associated dashboard, APIs, and documentation (collectively, the "Service"). By creating an account or sending an API request to the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

1. The Service

1.1 What COP Gateway is

COP Gateway is a software-as-a-service inference gateway. You send prompts to our API; we apply our proprietary optimization technique ("COP") to those prompts, route the optimized request to a third-party large-language-model vendor that you specify (each, a "Vendor"), and return the Vendor's response to you. We charge a markup on Vendor-billed inference cost and we charge a Service Fee on top-ups to your prepaid balance. We are not the model provider; we are a gateway layer between your application and the Vendor.

1.2 Supported Vendors at launch

The Service supports the following Vendors at launch: Anthropic, OpenAI, Google (Gemini), Together AI, Fireworks AI, Groq, xAI, DeepSeek, and OpenRouter (used as a fallback adapter for models not directly integrated). You select a Vendor for each request by prefixing the model name (e.g., anthropic/claude-sonnet-4-5). We may add, remove, or modify supported Vendors at any time with reasonable notice posted on the Service.

1.3 No service-level agreement at launch

The Service is provided on a commercially reasonable-efforts basis. At launch we do not offer a contractual service-level agreement (SLA), and the Service's availability depends in part on the availability of the underlying Vendors. We will publish an SLA when one is offered; until then, see §9 (Disclaimers) and §10 (Limitation of Liability).

2. Account Creation and Eligibility

2.1 Eligibility

You must be at least 18 years old to create an account. The Service is intended for developers and businesses; we do not knowingly serve minors. If you are using the Service on behalf of an organization, you must have authority to act on its behalf.

2.2 Account information

You must provide accurate, current, and complete information at sign-up and keep it current. Your account is created via our identity partner Clerk. Your email address is the primary account identifier. You are responsible for the security of your account credentials and any API keys we issue to you; you must notify us promptly at security@unnma.ai if you suspect any unauthorized access.

You may not create or operate multiple accounts to circumvent quotas, suspensions, or these Terms. We may consolidate or close duplicate accounts that we determine in good faith to be operated by a single legal person.

2.4 Geographic scope

The Service is offered in U.S. dollars only. We do not geo-block international users at launch, but if you are located outside the United States you are solely responsible for compliance with the laws of your jurisdiction and for any foreign-exchange costs imposed by your payment provider. See §6 (Currency and FX).

3. Pricing and Billing

3.1 Prepaid balance model

The Service is billed against a prepaid account balance. You add funds to your balance by initiating a top-up. We deduct from your balance as you incur inference charges (see §3.3). There is no subscription, no recurring charge, and no minimum monthly fee. If your balance reaches zero, the Service will be paused for your account until you top up. If you have enabled auto-top-up (§3.5), we will charge your saved payment method automatically when your balance falls below the threshold you set.

3.2 Minimum top-up

The minimum top-up amount is five U.S. dollars ($5.00). On our top-up page we also offer fixed-amount chips at $10, $25, $100, and $250; you may instead enter any custom amount at or above the $5 minimum. We may change the minimum from time to time on notice posted on the top-up page.

3.3 Inference charges

For each request you send, we compute the Vendor's billed cost using the usage data the Vendor returns to us and a rate-card sourced from a pinned, monthly-refreshed version of the LiteLLM model_cost.json dataset. We charge you that Vendor cost plus a uniform nine percent (9%) markup, rounded to the nearest cent. Your dashboard displays per-request Vendor cost, Unnma markup, and total charge.

The 9% markup is the same across every Vendor and every model. If a model is available from multiple Vendors at different prices, our default router selects the cheapest Vendor available for that request and the 9% markup is applied over that lower base. You may pin a specific Vendor by using a vendor-prefixed model string.

3.4 Service Fee on top-ups

Each top-up is subject to a Service Fee that covers Unnma's payment-processing costs and the infrastructure that converts your payment into account credit. The fee is calculated as follows:

  • Top-ups below $60.18: three and one-half percent (3.5%) of the credit purchased, plus a fixed thirty-cent ($0.30) component.
  • Top-ups of $60.18 or more: three and one-half percent (3.5%) of the credit purchased, with no fixed component.

The two-tier structure exists for one reason: the fixed thirty-cent component covers our third-party payment processor's per-transaction fixed cost on smaller top-ups, where a flat percentage alone would not. At $60.18 the fixed component is no longer needed, and the fee drops to a clean 3.5%. The dollar amount of your Service Fee, and the total amount we will charge your payment method, are always shown to you before you confirm payment.

Worked examples (illustrative; the exact amount is shown at checkout):

| Top-up | Tier | Service Fee | Effective rate | Total charge | |---|---|---|---|---| | $10.00 | dynamic | $0.65 | 6.5% | $10.65 | | $25.00 | dynamic | $1.18 | 4.7% | $26.18 | | $100.00 | flat | $3.50 | 3.5% | $103.50 | | $250.00 | flat | $8.75 | 3.5% | $258.75 |

Uniformity across payment methods. The Service Fee is the same regardless of payment method (credit card, debit card, ACH, digital wallet, or any other method our payment processor accepts on our behalf). We do not offer payment-method-conditioned pricing of any kind; if we ever introduce method-specific pricing, we will provide advance notice and update these Terms before doing so. The Service Fee is non-refundable except as described in §3.7.

3.5 Auto-top-up

If you elect auto-top-up in your dashboard, you authorize Unnma to charge your saved payment method automatically when your balance falls below the threshold you set. Each auto-top-up is treated as a top-up under §3.4 (including the Service Fee). You may disable auto-top-up at any time from your dashboard.

3.6 Taxes

Prices for the Service do not include taxes. You are responsible for any sales, use, value-added, or other transaction taxes (other than taxes on Unnma's net income) imposed on your purchase of the Service. If we are required to collect such taxes, they will appear at checkout.

3.7 Refunds

Unused balance is not automatically refundable; we treat your prepaid balance as a credit against future use. If you close your account, you may request a refund of your remaining balance (excluding any Service Fees already paid, which are non-refundable) by emailing billing@unnma.ai within thirty (30) days of account closure. We will process such refunds to the original payment method within fifteen (15) business days. We do not refund inference charges for completed requests; if you believe you were billed in error, contact billing@unnma.ai within thirty (30) days of the charge and we will investigate.

3.8 Payment processor

Stripe is our payment processor. By making a top-up you also agree to Stripe's terms of service. Unnma does not store your full payment card number; Stripe does. Stripe is a sub-processor under our Privacy Policy.

4. Your Use of the Service

4.1 License to use

Subject to your compliance with these Terms, Unnma grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business or personal-development purposes during the term of your account. No other rights are granted by implication or otherwise.

4.2 What you may not do

You may not, directly or indirectly:

(a) reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, internal prompts, or operation of the Service, including (without limitation) attempting to extract, reproduce, or replicate the COP optimization technique;

(b) use the Service in any manner prohibited by our Acceptable Use Policy (incorporated by reference in §4.3);

(c) use the Service to develop, train, or improve a product or service that competes with the Service;

(d) resell, redistribute, or sublicense the Service except as expressly permitted under a separate written agreement with us;

(e) bypass, disable, or interfere with security or access-control features of the Service;

(f) use the Service in a way that violates the terms of service of any underlying Vendor; or

(g) use the Service in a way that violates applicable law.

4.3 Acceptable Use Policy

Your use of the Service is also governed by our Acceptable Use Policy at revenue-drivers/cop-gateway/legal/acceptable-use-policy-v1.md (the "AUP"), which is incorporated into these Terms by reference. Violation of the AUP is a material breach of these Terms.

4.4 Your responsibility for content and outputs

You are solely responsible for (i) the prompts you submit to the Service, (ii) your use of any output returned by the Service, and (iii) your compliance with the terms of any Vendor you select. You must not submit prompts containing personal data of others, regulated data (e.g., protected health information, payment card data), or any content you do not have the right to submit. Outputs returned by a Vendor are generated by a third-party model; we do not guarantee their accuracy, suitability, or non-infringement, and you are responsible for evaluating outputs before relying on them.

5. Data and Logging

This section describes our data-handling posture in summary form. Full details, including legal bases under applicable privacy law, are in our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

5.1 Two classes of request data

We apply different handling to two distinct classes of request data:

(a) Standard API traffic. When you submit a prompt that complies with the AUP, we do not retain the plaintext content of your prompt or the Vendor's response after the request completes. We retain a one-way cryptographic hash (SHA-256) of the prompt together with non-content metadata (timestamp, Vendor, model, token counts, latency, cost). The hash and metadata are retained for billing, dispute resolution, and aggregated service analytics. The plaintext is not recoverable from the hash.

(b) Blocked attempts. If our prompt-extraction guard determines in good faith that a request is attempting to extract, reverse-engineer, or replicate the COP technique in violation of §4.2(a) or the AUP, we block the request and retain (i) the full plaintext of the prompt, (ii) the source IP address, (iii) the User-Agent string, (iv) the guard model's verdict and version, and (v) a unique incident identifier. We retain these records for the purposes described in §5.2.

5.2 Why we retain blocked-attempt records

We retain blocked-attempt records for the purposes of (i) defense of Unnma's intellectual property in trade-secret misappropriation matters, (ii) detection and analysis of attack campaigns against the Service, and (iii) improvement of our prompt-extraction guard. The lawful bases on which we rely are stated in §5.1(b) of our Privacy Policy.

5.3 Contesting a block

If our guard returns a block on a request you believe was legitimate, you may contest the determination by emailing support@unnma.ai with the incident identifier shown in the blocked response. We will review and, if the determination was erroneous, delete the retained record within fourteen (14) days of confirmation and credit any inference charge erroneously incurred.

5.4 Optimization corpus

Subject to the asymmetric retention described above, prompts that comply with the AUP are not retained in plaintext for any purpose, including for improvement of COP. Improvements to COP are derived from aggregated metadata only (hashes, token counts, latency, cost), not from prompt content.

5.5 Comparison runs

If you use the in-dashboard Comparison feature, you have explicitly elected to evaluate your prompt against both the direct Vendor and the Unnma-optimized path. In that context, we retain the full plaintext of your prompt and both responses for your later review on the Comparison screen. You may delete a comparison run at any time from that screen.

5.6 Deletion requests

You may request deletion of your personal information and your standard-traffic records at any time by emailing privacy@unnma.ai or by initiating account deletion from your dashboard. We will (a) delete your account, API keys, hashes, metadata, comparison runs, and email preferences within forty-five (45) days; (b) retain financial transaction records for the period required by tax and accounting law (currently seven years); and (c) decline to delete blocked-attempt records described in §5.1(b), to the extent permitted by applicable law, but will anonymize them by removing the link to your account and truncating identifying network information. Full mechanics and your appeal rights are described in our Privacy Policy.

6. Currency and FX

The Service is priced and billed in U.S. dollars. If your payment card is denominated in a different currency, your card issuer may apply a foreign-exchange conversion and an FX fee. Any such fee is imposed by your card issuer or its network, not by Unnma; we receive only U.S. dollars from our payment processor. The Service Fee in §3.4 does not vary by card currency.

7. Intellectual Property

7.1 Unnma's IP

The Service, the COP optimization technique, our software, our internal prompts, our guard models, our documentation, and any improvements, derivative works, or feedback-derived enhancements are the property of Unnma or its licensors. No rights are granted to you in any of the foregoing except the limited license in §4.1. The COP technique is a trade secret of Unnma protected under the federal Defend Trade Secrets Act (18 U.S.C. §1836 et seq.) and applicable state trade-secret laws.

7.2 Your IP

As between you and Unnma, you retain all rights you have in (a) the prompts you submit to the Service and (b) any outputs returned to you by the Service. We claim no ownership of your prompts or your outputs. You grant Unnma a limited, non-exclusive license to process your prompts solely as necessary to provide the Service (including transmitting your prompts to your selected Vendor), to retain records as described in §5, and to operate the Service.

7.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant Unnma a perpetual, irrevocable, royalty-free, worldwide license to use that feedback without restriction.

7.4 Vendor outputs

Outputs returned to you by a Vendor are generated by that Vendor's model. Your rights in those outputs are governed by your relationship with the Vendor and by the Vendor's terms. We make no representation about ownership of, or rights in, Vendor outputs.

8. Prohibited Uses

You agree to comply with our Acceptable Use Policy. Without limiting the AUP, you may not use the Service in any manner that:

(a) violates applicable law or the rights of any third party; (b) violates the terms of service of an underlying Vendor; (c) attempts to extract, reverse-engineer, or replicate the COP technique; (d) creates, distributes, or solicits child sexual abuse material or other content the AUP prohibits; (e) attempts to disrupt, overwhelm, probe, or compromise the Service or any other user's use of the Service; or (f) is otherwise prohibited by the AUP.

We may suspend, throttle, or terminate your account for violation of these Terms or the AUP, and we may retain blocked-attempt records as described in §5.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, UNNMA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PURPOSE; OR THAT YOU WILL ACHIEVE ANY PARTICULAR COST SAVINGS, LATENCY, OR QUALITY RESULT FROM USING THE SERVICE.

NO ADVICE OR INFORMATION OBTAINED FROM UNNMA OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) IN NO EVENT WILL UNNMA OR ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF UNNMA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) UNNMA'S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID UNNMA UNDER THESE TERMS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100.00).

(c) THESE LIMITATIONS APPLY TO ALL CAUSES OF ACTION IN THE AGGREGATE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the foregoing limitations apply to the maximum extent permitted by law.

11. Indemnification

You will defend, indemnify, and hold harmless Unnma and its officers, employees, and agents from and against any third-party claim, demand, suit, or proceeding, and any related liability, damages, settlement, or expense (including reasonable attorneys' fees), arising from or related to (a) your use of the Service in violation of these Terms or the AUP, (b) your prompts or your use of outputs, (c) your violation of any applicable law or third-party right (including any Vendor's terms), or (d) your gross negligence or willful misconduct. We will promptly notify you of any such claim and reasonably cooperate in the defense.

12. Suspension and Termination

12.1 By you

You may terminate your account at any time by initiating account deletion from your dashboard or by emailing support@unnma.ai. On termination, §3.7 (refunds) and §5.6 (deletion) apply.

12.2 By Unnma

We may suspend or terminate your account, or any portion of the Service, immediately and without prior notice if (a) you are in material breach of these Terms or the AUP, (b) we are required to do so by applicable law or by a Vendor, (c) we reasonably believe continued service to you presents a security, fraud, or legal risk to Unnma or to other users, or (d) your account has been inactive for twelve (12) consecutive months and has a zero balance. For non-urgent terminations not falling within (a)–(c), we will provide reasonable advance notice.

12.3 Effect of termination

On termination, your right to access and use the Service ends. Sections 3.7 (refunds), 5 (data), 7 (IP), 9 (disclaimers), 10 (limitation of liability), 11 (indemnification), 13 (governing law and dispute resolution), and 15 (general) survive.

13. Governing Law, Arbitration, and Class-Action Waiver

13.1 Governing law

These Terms are governed by and construed under the laws of the State of Florida, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.2 Informal dispute resolution

Before either party files an arbitration demand or court proceeding, that party will provide the other written notice of the dispute at legal@unnma.ai (for notices to Unnma) or your account email (for notices to you), and the parties will attempt in good faith to resolve the dispute for thirty (30) days.

13.3 Binding arbitration

If the dispute is not resolved under §13.2, any dispute, claim, or controversy arising out of or related to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect. The arbitration will be conducted in Broward County, Florida, or remotely by mutual agreement. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party bears its own attorneys' fees and costs; arbitrator fees are split equally except as the arbitrator may direct in a final award.

13.4 Exceptions to arbitration

Notwithstanding §13.3: (a) either party may bring a claim in small-claims court if the amount in controversy is within that court's jurisdictional limits; (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual-property rights, trade secrets, or confidential information; and (c) nothing in this section prevents either party from filing a complaint with a governmental agency.

13.5 Class-action waiver

YOU AND UNNMA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding. If this §13.5 is held unenforceable as to any claim, that claim will be severed and proceed in court; the remainder of §13 will continue in force.

13.6 Opt-out

You may opt out of §13.3 (Binding Arbitration) and §13.5 (Class-Action Waiver) by sending written notice to legal@unnma.ai within thirty (30) days of first accepting these Terms, stating your name, your account email, and that you opt out. Opt-out does not affect the rest of these Terms.

14. Changes to These Terms

We may modify these Terms from time to time. If we make a material change, we will provide at least fourteen (14) days' advance notice by email to your account email address and by posting the updated Terms on the Service. Your continued use of the Service after a material change takes effect constitutes acceptance of the modified Terms. If you do not accept a material change, you must stop using the Service and may terminate your account under §12.1 (and request a refund of your unused balance under §3.7). Non-material clarifications (e.g., typo fixes, formatting) take effect immediately on posting.

15. General

15.1 Entire agreement

These Terms, together with the AUP and the Privacy Policy, constitute the entire agreement between you and Unnma regarding the Service and supersede any prior agreements.

15.2 No assignment by you

You may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without our prior written consent. Unnma may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of substantially all of its assets, on notice to you.

15.3 No third-party beneficiaries

These Terms are for the benefit of you and Unnma only. Nothing creates rights in any third party.

15.4 Severability

If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

15.5 No waiver

Failure to enforce any right or provision is not a waiver of that right or provision.

15.6 Notices

Notices to Unnma must be sent to legal@unnma.ai. Notices to you will be sent to your account email address. Either party may update its notice address by written notice to the other.

15.7 Force majeure

Neither party is liable for any delay or failure in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, third-party Vendor outages, or governmental action.

15.8 Export and sanctions

You represent that you are not located in, and are not a national or resident of, a country subject to U.S. comprehensive sanctions, and that you are not on any U.S. government list of restricted persons. You will not use the Service in violation of U.S. export controls or sanctions laws.

15.9 Relationship of the parties

You and Unnma are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship.

16. Contact

| | | |---|---| | Entity | Unnma LLC | | Jurisdiction of formation | Florida, USA | | General | support@unnma.ai | | Billing | billing@unnma.ai | | Privacy / data requests | privacy@unnma.ai | | Security | security@unnma.ai | | Legal notices | legal@unnma.ai | | Abuse reports | abuse@unnma.ai |

By using the Service you confirm that you have read, understood, and agreed to these Terms.